IT Application & Support Engineer/ (m|f|d) – Part-time
What Is It About?
Would you like to give your job a deeper meaning? Welcome to SIMStation! With our audiovisual systems, functional software, and high-end hardware, we enable video-based simulation training in universities, hospitals, and healthcare training centers. This way, we contribute to saving lives.
As an IT Support Engineer, you are a central support in our team and play a significant role in ensuring our products function smoothly. You competently and reliably support our customers, ensuring that our systems run smoothly on-site. You can also demonstrate your talent and interest in technology and IT during the testing and commissioning of our AV systems. Sound good? Then send us your application right away!
Your Mission
Testing: You carefully test, document, and maintain our systems, ensuring smooth operation.
Commissioning: With great skill, you commission our products either at our company location or remotely for our customers.
1st & 2nd-Level Support: You receive a customer inquiry through our ticket system. Using TeamViewer, you immediately identify the problem—and, of course, you already have the right solution at hand.
Continuous Improvement: You think outside the box. Bring all your knowledge and experience and actively participate in the improvement and further development of our software.
Internal Support: We support each other – you are always ready to assist your colleagues with their questions.
And This Is What You Bring
- First and foremost: You have a genuine interest in IT and technical skills.
- You have completed your education in the IT field (HTL or similar).
- You are very familiar with Windows 10/11/Server.
- Additionally, you have basic knowledge of network technology.
- You work in a service- and customer-oriented manner, enjoy working independently, and value interactions with your team members.
- For communication with our international customers, you need very good German and English skills (at least B2).
- Nice to have: Knowledge of AV systems as well as Dante/Tesira.
With an annual subscription to the Wiener Linien, you enjoy continuous mobility.
Dario and Paul treat us three times a week to Italian delicacies.
We thrive in an exciting international atmosphere where new experiences await at every turn.
Overtime? Choose whether you want to be paid for them or take time off in lieu.
We know that a good working atmosphere is the basis of our shared success. And we live that every day.
Employment: 15 to 20 hours per week. The salary is based on a 40-hour work week. The exact salary depends on your experience and qualifications.
And This Is How It Starts
- 15 to 20 hours per week
- Immediate start possible
- Please send your application documents to Ms. Katrin Grübl, preferably via email to jobs@simstation.com. We would be delighted if you could share some thoughts on your life goals as a little extra.
- After submitting your application, you will receive feedback from us and an invitation to an online interview. The further application process includes 1 to 2 on-site interviews. After a positive decision, we will immediately start with the onboarding process.
- We look forward to hearing from you!
