SIMStation Moves US Headquarters to Dallas for Enhanced Customer Service
Closer to Customers – Faster Service, Greater Efficiency
Relocating to Dallas places SIMStation at the heart of the US, enabling faster response times and streamlined logistics. Whether it’s technical support, on-site service, or product training – for existing or future SIMStation users – the new location enables faster, more personal support at every stage of the customer journey. The centralized position significantly reduces response and travel times, ensuring that customers receive optimal support.
“The decision to move to Dallas is driven by our commitment to bring our customers closer to the support and expertise they need. By operating from a more centralized location, we can respond more quickly, deliver faster solutions, and ensure that our customers get the most out of their SIMStation experience.”
Steven Matthews
CEO SIMStation Inc.
New Training & OSCE Demo Center – Hands-On Learning in Realistic Scenarios
The new Dallas headquarters is more than just a strategic operations hub – it’s designed as a dynamic space for hands-on learning and customer engagement. Spanning over 10,000 square feet, the facility more than doubles the size of the previous Miami office and significantly expands SIMStation’s on-site capabilities.
As part of this expansion, the new location will feature a high-fidelity simulation demo room alongside dedicated OSCE demo environments. These realistic, application-driven spaces allow both existing and prospective customers to explore SIMStation’s AV and assessment solutions in action – supporting structured clinical assessments, enhancing educational strategies, and bringing simulation-based training to life.
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About SIMStation
Established in 2011, SIMStation is a global leader in AV and assessment systems for simulation and training centers. With a highly adaptable approach, SIMStation offers user-friendly software for live control, recording, and transmitting healthcare simulations. Specialized exam management and assessment features streamline educational processes, enhance training effectiveness, and support a variety of assessment formats tailored to the unique needs of healthcare institutions.
Developed by a dedicated team of over 70 professionals, SIMStation's intuitive simulation solutions are currently utilized in simulation centers, universities, and medical facilities worldwide. With headquarters in Dallas and Vienna, SIMStation is led by managing directors Joachim Hilbrand and Steven Matthews.
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Contact Person
Raffaela Pillitsch
Head of Marketing
Email: r.pillitsch@simstation.com
